Air conditioning invoice template UK (2026): split systems, CIS and VAT
An air conditioning invoice has to show what was surveyed, pipe-run, hung, charged, commissioned and handed over - not a vague "AC as agreed" or "air con works" line. "Supply and install air conditioning" does not tell a householder whether they received a single wall-mounted split, a multi-split with three indoor heads, a ducted system, a cassette in a commercial ceiling, a VRF/VRV package, or a portable unit that was only delivered with no install. It does not tell a main contractor's QS which plot, purchase order or M&E package to release. It does not tell a CIS contractor how much is labour and how much is the direct cost of the outdoor unit, indoor heads, copper pipe, condensate pump, brackets, electrics and refrigerant charge you paid for.
This page is the air conditioning / split system / multi-split / VRF money page for UK refrigeration and air-conditioning installers, F-Gas registered engineers and M&E subcontractors. It deliberately differs from sister guides you should open when the defined product is different:
Heat pump invoice template UK - ASHP/GSHP/WSHP heating packages; Notice 708/6 ESM treatment can apply to qualifying heat pumps - ordinary comfort cooling / air conditioning generally does not
EV charger invoice template UK - wallboxes and workplace charging, not AC plant
Gas engineer invoice template UK - gas appliances and heating service lines
Electrician invoice template UK - dedicated circuits and consumer-unit work that may sit beside an AC install
Solar panel invoice template UK - PV arrays, not cooling
Insulation invoice template UK - fabric insulation products
Builder invoice template UK - whole-build packages that may include AC as a line, not a substitute for this guide
Who pays matters. Billing a private householder for air conditioning on their own home: normal invoice, no CIS. Billing a main contractor, developer, fit-out principal or housing contractor for installation of systems of air-conditioning: typically within CIS under HMRC's CISR14090 (building service systems - installation of systems of air-conditioning). Soften absolute claims: the facts of the contract matter. Under that manual framing, installation of an air-conditioning system is typically within scope when a contractor pays you; repair, maintenance and replacement of parts are generally outside; alteration or extension of an existing system is generally outside unless mixed with other construction operations that pull the contract in (CISR14020 / CISR14030). Soften if you only supply units with no install - CISR14220 keeps manufacture/delivery of building components alone outside CIS. Private householders are not CIS contractors - see CISR12030 and the public CIS overview.
VAT needs careful wording and a clear contrast with the heat pump sister page. Ordinary comfort cooling / air conditioning installs are usually standard-rated at 20% if you are VAT-registered. Do not claim Notice 708/6 zero-rate for ordinary air conditioning or comfort cooling. Heat pumps can sit under Notice 708/6 as energy-saving materials / heating equipment when residential (or relevant charitable) conditions are met - that is a heat pump analysis on the heat pump invoice template, not a free pass for cooling plant. Soften: check the live notice; InvoiceAdept does not decide VAT rates. Supply without install is usually standard-rated. Never reverse-charge a householder. Domestic reverse charge, when it applies, is a contractor-to-contractor VAT-registered construction supply-chain issue - not a domestic householder issue. See also VAT Notice 708 for buildings and construction context, and our domestic reverse charge invoice guide when the customer is a VAT-registered contractor and the supply is eligible.
This guide gives copy-paste fields, labour/materials splits for split, multi-split and VRF packages, deposits and stage payments, CIS and VAT scenarios, F-Gas / REFCOM / Building Control / electrical certificate contrasts, late-payment pointers (Bank Rate + 8% where statutory interest applies between businesses), and a long FAQ. Figures are illustrative only, not UK market rates or a price list. InvoiceAdept does not decide CIS or VAT status and does not file CIS300, VAT returns, Making Tax Digital updates or Self Assessment to HMRC. It does not issue F-Gas certificates, REFCOM paperwork, Building Control certificates, electrical certificates or manufacturer warranties.
Related templates: heat pump, EV charger, gas engineer, electrician, solar panel, insulation, builder, how to invoice a client, deposit invoice, domestic reverse charge, late payment rights.
Rules and links were checked for this guide on 10 September 2026. General information only, not tax, legal, Building Regulations, F-Gas, electrical or install certification advice. InvoiceAdept is from Tech Me Today Ltd, Companies House 15917255, ICO ZB944663.
In short
Start by identifying who pays you, what system you are installing (wall split, multi-split, ducted, cassette, VRF/VRV), whether the job is a new system install or repair/maintenance on existing plant, whether equipment must be ordered before work starts, and whether the contract is supply-only or supply-and-install.
Private householder, own-home air conditioning: no CIS. The householder is not a CIS contractor (CISR12030 / public CIS guide). If VAT-registered, ordinary comfort cooling installs are usually 20% standard-rated. Do not invent Notice 708/6 zero-rate for ordinary AC. Show survey/design, pipe/electrics first fix, outdoor unit, indoor heads, refrigerant charge narrative, commission and snag. Never reverse-charge a householder.
Air conditioning package for a CIS contractor: typically within CIS when a contractor pays you for installation of systems of air-conditioning (CISR14090). Soften: repair/maintenance and replacement of parts are generally outside; alteration/extension of existing systems is generally outside unless mixed with other construction ops (CISR14020 / CISR14030). Split labour from materials at direct cost (CISR15060 / CISR15090). Free-issue outdoor unit from the main contractor is not your materials.
Manufacture and delivery of units only (no install): generally outside CIS (CISR14220). A mixed contract that supplies the unit and includes installation can pull the whole contract into CIS (CISR14020 / CISR14030). Portable supply-only with no install is usually a materials/sales invoice, not a CIS labour package.
VAT: ordinary comfort cooling / AC is usually standard-rated 20% if registered. Do not claim Notice 708/6 zero-rate for ordinary AC - contrast with qualifying heat pumps on the heat pump sister page. Supply-only is usually standard-rated. Never reverse-charge a householder. Domestic reverse charge only when eligible contractor-to-contractor rules apply on standard-rated construction supplies.
Take a deposit before ordering outdoor units and indoor heads if your terms require one. Stage survey/design, equipment order deposit, first fix pipe/electrics, second fix heads/commission, and snag. Keep variations separate. Use the invoice generator for a first invoice. InvoiceAdept Free is £0 for five invoices per month. Pro is £7.99 excl VAT and includes WhatsApp send. Pro+ is £12.99 excl VAT and includes CIS. Stripe's own fees apply (UK cards typically 1.5%+20p), but InvoiceAdept adds no platform fee.
Who this air conditioning invoice template is for
This template is for UK air-conditioning and refrigeration installers, F-Gas registered engineers, M&E subcontractors and builders who need readable invoice lines for split systems, multi-splits, ducted plant, cassettes and VRF/VRV packages. It covers the paperwork pattern, not a price list and not an F-Gas, REFCOM, Building Control or electrical certificate.
Split-system installers (single outdoor + one indoor head)
Multi-split crews (one outdoor + multiple indoor heads)
Ducted / concealed indoor unit installers
Cassette and commercial ceiling-grid installers
VRF/VRV package installers on larger commercial or multi-zone domestic jobs
Electricians billing dedicated circuits or isolators as part of an AC package (or separately)
Builders who include air conditioning in residential or fit-out packages
Subcontractors to main contractors on M&E / building services packages
Sole traders and limited companies who need CIS and VAT lines that match the payer
Firms doing repair and maintenance call-outs who still need clear invoices that do not pretend a service visit is a full system install for CIS purposes
If your day job is a qualifying residential heat pump package, use the heat pump guide (including Notice 708/6 notes). If the defined product is an EV wallbox, use the EV charger guide. If the defined product is gas appliance work, use the gas engineer guide. Come back here for comfort cooling, splits, multi-splits, ducted, cassette and VRF invoicing.
How this differs from heat pump, EV charger, gas engineer and electrician guides
Guide | Focus | Use this air conditioning page when... |
|---|---|---|
ASHP/GSHP/WSHP heating; Notice 708/6 ESM window | The product is comfort cooling / AC, not a heat-pump heating package | |
Wallboxes and workplace chargers | You are installing cooling plant, not EVSE | |
Gas appliances and heating service | The headline product is refrigerant AC, not gas | |
Circuits, boards, testing | Electrics are only a package line inside an AC install | |
PV arrays | You are not selling solar as the main product | |
Fabric insulation | Insulation is not the cooling product | |
Whole-build packages | Air conditioning needs its own stage invoices and CIS/VAT narrative | |
This page | Air conditioning invoicing | Split, multi-split, ducted, cassette and VRF packages are the product |
Do not duplicate an entire heat pump guide here. Mentions of Notice 708/6 are contrast only: heat pumps may qualify; ordinary comfort cooling generally does not. Soften and check the live notice.
Three air conditioning jobs, three invoices
These three jobs can use similar kit but need different invoice logic.
Domestic householder install | Contractor package install | Repair / maintenance vs full system install | |
|---|---|---|---|
Customer on invoice | Private householder | Builder, developer, fit-out principal or M&E contractor | Householder or contractor (name clearly) |
Contract | Survey, pipe/electrics, outdoor + indoor install, charge, commission, snag | Building services / AC package to named plots, floors or addresses | Fault diagnosis, parts, refrigerant top-up, service visit - or full new system |
CIS | No. Householder is not a CIS contractor. | Typically within CIS for installation of air-conditioning systems - CISR14090; soften for repair/alteration | Repair/maintenance/parts replacement generally outside CISR14090; new install / complete system replacement typically in when contractor-paid |
Labour/materials | Helpful for clarity | Essential for correct deduction; units/pipe/refrigerant at direct cost | Parts at direct cost; labour clear; do not invent CIS on householder repair |
VAT if registered | Usually 20% standard-rated on ordinary comfort cooling; do not invent 708/6 0% | Normal VAT, or domestic reverse charge only when eligible contractor-to-contractor rules apply | Usually 20% if registered; still no 708/6 invent for ordinary AC |
Key references | Public CIS guide; CISR12030; Notice 708 for buildings context | CISR14090; CISR15060/15090; CISR14020/14030 if mixed; reverse charge guide | CISR14090 repair vs install nuance; CISR14220 if supply-only parts |
What often bounces it | "AC done" with no system type, head count, stage or deposit credit; inventing 0% VAT; reverse-charging a householder | Missing UTR, plot/PO, labour/material split; claiming free-issue outdoor unit as your materials; CIS on pure repair without checking CISR14090 | Treating a service visit as a full CIS install package; lumping repair parts into "AC works" with no fault narrative |
A main contractor can be the CIS contractor even when the finished system serves a tenant or homeowner. If the builder engages you, your invoice is to that builder. That contractor-to-subcontractor payment is the one to test. If the householder hires and pays you directly, the householder invoice has no CIS.
Product types: wall split, multi-split, ducted, VRF, cassette, portable caution
Name the product so a QS, householder or future buyer can see what was actually installed.
Product | Typical description on the invoice | Do not bury here |
|---|---|---|
Wall-mounted split | Single outdoor + one indoor wall head; approx capacity; rooms served | Claiming the PDF is an F-Gas certificate |
Multi-split | One outdoor + multiple indoor heads; head locations; capacity narrative | Silent "three rooms cooled" with no head count |
Ducted / concealed | Ducted indoor unit, grille locations, outdoor unit, pipe run narrative | Full builders-work ducting you did not install |
Cassette | Ceiling cassette model cues; grid / void notes; outdoor unit | Invented Building Control sign-off |
VRF / VRV | Outdoor module(s), indoor count, branch / BC box narrative if in scope | Brochure marketing copy instead of site facts |
Commercial vs domestic | Name occupancy type (dwelling / office / retail / restaurant) | Inventing residential VAT reliefs on commercial plant |
Portable supply-only | Model, delivery address, no install | Silent "install included" when you only delivered |
Heat-pump heating contrast | If the product is ASHP heating, link the heat pump guide | Copying Notice 708/6 0% wording onto comfort cooling |
Commercial versus domestic on the description
Setting | Description cues | VAT / CIS watch-outs |
|---|---|---|
Domestic dwelling | Householder name, rooms, wall or multi-split cues | No CIS if householder pays; usually 20% VAT if registered |
Landlord / HMO | Landlord or agent as bill-to; site address of dwelling | Soften who the CIS actor is - if a contractor pays you, test CIS |
Office / retail fit-out | Floor, zone, cassette or ducted cues, PO | Often contractor-paid CIS install analysis under CISR14090 |
Restaurant / hospitality | Plant location, capacity, condensate routing | Usually standard-rated; do not invent residential ESM 0% |
New-build plot package | Plot / PO, system type, stage | CIS when contractor-paid install; VAT still usually 20% for ordinary AC |
What air conditioning work belongs on the invoice
Name the work so a QS, householder or future buyer can see what was actually installed.
Line group | Typical inclusions | Do not bury here |
|---|---|---|
Survey / design | Heat load narrative, siting of outdoor unit, indoor head locations, electrical capacity notes | A silent "design fee" with no visit or deliverable |
First fix pipe / electrics | Copper pipe routes, insulation, condensate, cable, isolator, dedicated circuit if in package | Whole-house rewire unrelated to the AC |
Outdoor unit | Condensing unit mount, brackets, anti-vibration pads, weather protection narrative | Free-issue outdoor unit the main contractor supplied |
Indoor heads | Wall heads, cassettes, ducted units, controllers | Claiming manufacturer warranty as if InvoiceAdept issued it |
Refrigerant charge | Charge / top-up at direct cost; gas type narrative if relevant | F-Gas company certificate (invoice is not the certificate) |
Commission / handover | Vacuum, leak checks, commission readings, user handover | Building Control final certificate |
Waste / making good | Skip, core-hole making good, decorative patches if agreed | Van stock you did not buy for this address |
Variations | Extra indoor head, longer pipe run, condensate pump upgrade, coded V01, V02 | Silent bumps inside "additional AC works" |
Repair / service | Fault found, parts replaced, labour hours, refrigerant if used | Pretending a service visit is a full system install for CIS |
Weak versus usable descriptions
Weak | Usable |
|---|---|
AC as agreed | Supply and install wall-mounted split approx 3.5 kW, outdoor to rear elevation, indoor to lounge, copper pipe and condensate, dedicated isolator, vacuum and commission, 26 Acacia Road |
Multi-split done | Multi-split: one outdoor + three wall heads (lounge, bedroom 1, bedroom 2), pipe runs, condensate pump to bedroom 2, controllers, commission week ending 5 Sep 2026 |
Office AC | Two ceiling cassettes and one outdoor on roof plant deck, Plot / Floor 2, PO-4412, first fix complete |
Service call | Diagnose indoor head fault, replace PCB (direct cost), test and leave operational - repair/maintenance narrative, not new install |
VRF package | VRF outdoor module + 8 indoor units, BC box, pipework and controls to offices A-D, contractor package stage 2 |
What a UK air conditioning invoice must include
UK invoices for trades follow the same core fields whether you are fitting a domestic wall split or a commercial VRF package. If you are VAT-registered, the invoice becomes a VAT invoice with extra fields. Use our how to invoice a client guide for the wider pattern.
Field | Always? | Air conditioning notes |
|---|---|---|
Your name or business name | Yes | Match Self Assessment / Companies House naming |
Your address and contact | Yes | Phone/email helps QS queries |
Customer name and address | Yes | Limited company = registered name; include site address if different |
Unique sequential invoice number | Yes | No gaps; year + sequence works well (INV-AC-2026-0042) |
Invoice date | Yes | Date of issue |
Tax point / supply date | If VAT-registered and different | Deposits and stages matter - see VAT section |
Description of services | Yes | System type, head count, rooms/zones, stage, plot/PO |
Quantity / extent | Yes | Head count, approx kW, pipe run length narrative, stages |
Unit prices and net totals | Yes | Split labour and materials on CIS jobs |
Payment terms | Yes | e.g. 7 / 14 / 30 days; stage release narrative |
VAT number, rates, VAT amount | If VAT-registered | Standard 20% usual for ordinary comfort cooling |
CIS UTR / deduction narrative | When billing a CIS contractor for in-scope install | Show gross labour, materials, deduction rate, net due |
Reverse charge statement | Only when domestic reverse charge applies | Never on householder invoices |
Checklist you can tick in the van
Customer type confirmed (householder vs contractor)
Site / plot / PO / floor on every stage invoice
System type named (wall split / multi-split / ducted / cassette / VRF)
Indoor head count and locations named
Install vs repair/maintenance narrative clear for CIS
Labour and materials split if CIS
Materials at direct cost only for CIS materials block
Free-issue outdoor unit from main contractor not claimed as your materials
Refrigerant charge at direct cost if you paid for it
Deposit / stage / retention clearly labelled
Snag list referenced, not buried in a vague "final account"
Payment terms and bank details present
No invented Notice 708/6 zero-rate on ordinary AC
Invoice does not pretend to be F-Gas / REFCOM / Building Control / electrical certificate
Copy-paste air conditioning invoice fields
Use this block as a starting structure (replace figures with your contract amounts):
Invoice number: INV-AC-2026-0042
Invoice date: 10 September 2026
Supplier: [Your trading name], [address], [phone], [email]
UTR: [if CIS subcontractor]
VAT number: [if registered]
Customer: [Householder name OR contractor company]
Site: [address / plot / floor / PO]
Payment terms: 14 days from invoice date
Line 1 - Labour: First fix copper pipe, condensate and dedicated isolator, [address]
Line 2 - Materials (direct cost): Outdoor unit, indoor wall head, copper, insulation, brackets, condensate fittings
Line 3 - Labour: Second fix hang, vacuum, refrigerant charge labour, commission and handover
Line 4 - Materials (direct cost): Refrigerant charge / top-up for this job
Line 5 - Variation (if any): Extra indoor head, bedroom 2
Net labour subtotal: £...
Net materials subtotal: £...
VAT @ 20% (if applicable): £...
CIS deduction @ 20% / 30% on labour only (if applicable): £...
Amount due: £...For deposits, issue a separate deposit invoice before ordering outdoor units and indoor heads, then credit or allocate that deposit on the stage / final invoice.
Sole trader versus limited company
Sole trader | Limited company | |
|---|---|---|
Name on invoice | Your own name / trading name | Company name as at Companies House |
Company number | Not applicable | Show Companies House number |
CIS | Register as subcontractor; show UTR | Company UTR; verification status still matters |
VAT | Register if turnover requires - threshold £90,000 (current UK) | Same threshold rules for the company |
Bank details | Personal business account narrative | Company account |
Late interest | B2B statutory interest may apply vs businesses | Same between companies / traders |
F-Gas / company compliance | Your registration process - not the invoice PDF | Same - invoice is not the F-Gas certificate |
Do not put a personal name only when the contract is with your limited company. Do not invent a VAT number. If you are approaching the £90,000 VAT registration threshold, plan registration timing carefully - this guide is not registration advice. Older posts that still say £85,000 as the current threshold are outdated for current wording; always confirm on GOV.UK.
Labour versus materials: outdoor unit, heads, pipe, condensate, electrics, refrigerant
On CIS jobs, the contractor deducts from the labour element. Materials at direct cost (what you paid for this job) are not deducted. Mark-up sits in the labour base. Free-issue outdoor units or indoor heads from the main contractor are not your materials.
Category | Examples that usually sit here | Do not put here |
|---|---|---|
Labour | Survey support, first-fix pipe/electrics, hang, vacuum, charge labour, commission, snag labour, clear-up | A mark-up you wish was kit |
Materials (direct cost) | Outdoor unit, indoor heads, copper pipe, insulation, brackets, condensate pump, controllers, cable, isolator, refrigerant you bought for this job | Free-issue plant; your hoped-for margin |
Plant / access | Tower, MEWP or scaffold you hired for this job (check CIS plant-with-operator rules carefully) | Main contractor's scaffold you did not pay for |
Prelims / attendance | Agreed attendance days, protection, waste if priced | Silent "attendance" lumps that hide labour |
For materials at direct cost, see CISR15060 / CISR15090.
Sample line items table (illustrative)
Line | Description | Qty narrative | Labour / materials |
|---|---|---|---|
1 | Survey / design support, siting notes, electrical capacity check | 1 visit + notes | Labour |
2 | First fix copper pipe, insulation, condensate route | Approx pipe run | Labour |
3 | Supply copper, insulation, brackets, condensate fittings (direct cost) | As delivery note | Materials |
4 | Mount outdoor unit and hang indoor wall head | 1 outdoor + 1 indoor | Labour |
5 | Supply outdoor unit and indoor head (direct cost) | 1 + 1 | Materials |
6 | Dedicated isolator / circuit labour (if in your package) | As agreed | Labour |
7 | Electrical accessories at direct cost | As tickets | Materials |
8 | Vacuum, refrigerant charge labour, commission, handover | System | Labour |
9 | Refrigerant charge / top-up (direct cost) | As cylinder ticket | Materials |
10 | Variation: extra indoor head bedroom 2 | 1 | Labour + materials |
All money figures you later insert are illustrative contract amounts, not a national price guide.
CIS deep dive: air conditioning under CISR14090
For contractor-paid work, start with CISR14090: building service systems - installation of systems of air-conditioning (alongside heating, lighting, power and other building services) under FA04/S74(2)(c). Soften absolute claims - InvoiceAdept does not decide whether a particular contract is in or out. The facts of the contract matter.
Key nuances (paraphrased carefully from HMRC manuals):
Installation of systems of air-conditioning is typically within CIS when a contractor pays you.
Repair, maintenance and replacement of parts of an air-conditioning system are generally outside CIS under the CISR14090 framing.
Alteration or extension of an existing air-conditioning system is generally outside, unless the work is mixed with other construction operations that bring the contract in (CISR14020 / CISR14030).
A new install or a complete system replacement that is true installation of a system is typically in when contractor-paid.
Householder-direct contracts: no CIS, because the householder is not a CIS contractor (CISR12030 / public CIS guide).
Materials at direct cost - CISR15060 / CISR15090. Free-issue outdoor unit is not your materials.
Supply-only / delivery of units generally outside (CISR14220) unless mixed with install.
Related fabric openings, plant-room works or making-good packages can still touch CISR14100 / CISR14240, but lead with CISR14090 for the air-conditioning system itself.
Situation | Typical CIS reading (always test facts) |
|---|---|
Private householder pays you for their own-home split system | No CIS - householder is not a CIS contractor |
Main contractor pays you to install new multi-splits on plots / floors | Typically within CIS as air-conditioning system installation (CISR14090) |
You only deliver outdoor units / heads to site, no install | Generally outside (CISR14220) |
You supply the units and install under one contract | Mixed contract risk - CISR14020 / CISR14030 can pull the whole payment in |
Free-issue outdoor unit from contractor; you labour only | Labour is CIS base when in scope; free-issue is not your materials |
Call-out repair / service on existing AC for a contractor client | Generally outside under repair/maintenance / parts framing in CISR14090 - still test facts |
Alteration / extension of existing system only | Generally outside unless mixed with other construction ops |
Complete system rip-out and new install under a contractor | Typically in as installation - soften; facts matter |
Commercial client who is a deemed contractor | Deemed test is more than £3 million construction spend - never invent a £1 million figure |
Rates after verification: 20% if registered net, 30% if not verified, 0% with gross payment status. Show UTR, labour, materials, rate, deduction and net payable. That printout is not a CIS300 - the contractor files it. InvoiceAdept does not file CIS300.
Deemed contractors (non-construction businesses) use a construction-spend test of more than £3 million in the 12 months since the first payment - not a £1 million myth. Mainstream construction businesses register when they pay subcontractors for construction work. See GOV.UK CIS.
Install versus repair on the same customer relationship
Job narrative | CIS starting point when contractor-paid |
|---|---|
New wall split to a room that had no AC | Installation - typically within CISR14090 |
Multi-split package across a new fit-out floor | Installation - typically within |
Replace failed PCB / fan motor on existing head | Repair / parts - generally outside |
Annual service and filter clean | Maintenance - generally outside |
Add a fourth indoor head to an existing multi-split | Alteration / extension - generally outside unless mixed |
Strip existing plant and install a new VRF system | Often treated as installation of a system - test facts; do not stretch "repair" |
If your quote started as repair and grew into a full system replacement under the same commercial relationship, revisit CIS before the next invoice. Soften: manuals are guidance; contract facts and advice from your accountant or CIS specialist still matter.
VAT: ordinary comfort cooling is usually 20%, not Notice 708/6 zero-rate
This is the section that differs most from the heat pump sister page. Read it slowly.
If you are not VAT-registered, do not charge VAT. If you are registered, ordinary comfort cooling / air conditioning installs are usually standard-rated at 20%. Soften: InvoiceAdept does not decide VAT rates; check live GOV.UK notices and take advice when unsure.
Do not claim Notice 708/6 zero-rate for ordinary AC
VAT Notice 708/6 sets temporary zero-rate rules for installations of listed energy-saving materials and certain heating equipment (including heat pumps) in residential accommodation and relevant charitable buildings when conditions are met. Ordinary air conditioning / comfort cooling is not treated in this guide as a Notice 708/6 zero-rated heat-pump install. Do not invent 0% for a domestic wall split "because cooling saves energy" or because a heat pump brochure sat in the same van. Soften carefully: if a product is genuinely a qualifying heat pump under the notice, use the heat pump invoice template analysis - do not stretch that analysis onto ordinary comfort cooling.
Practical starting points (always soften)
Job | VAT rate if you are registered (typical starting point) |
|---|---|
Domestic wall split / multi-split comfort cooling on existing dwelling | Usually 20% standard-rated |
Commercial office / retail / restaurant AC install | Usually 20% - do not invent residential ESM 0% |
Supply of outdoor unit / heads only, no install | Usually 20% |
Repair / service / parts on existing AC | Usually 20% if registered |
Qualifying residential heat pump heating install | Separate analysis - see heat pump and live Notice 708/6; not this page's ordinary AC default |
Domestic reverse charge on standard-rated CIS construction between eligible parties | Show VAT, do not add it to the amount they pay - reverse charge does not apply to zero-rated lines |
Householder customer | Never reverse-charge |
The VAT registration threshold used in this guide is £90,000. Never present £85,000 as the current threshold. Older articles mentioning £85,000 are outdated for current threshold wording - confirm on GOV.UK before registration decisions.
Never tell a householder their comfort-cooling multi-split is "VAT free because energy-saving materials are zero-rated" without checking the notice lists. Never reverse-charge a private individual.
Supply-only versus supply-and-install
Contract shape | CIS (contractor-paid) | VAT (if registered) |
|---|---|---|
Supply outdoor unit / heads delivered, no install | Generally outside (CISR14220) | Usually standard-rated |
Portable unit sold and delivered only | Generally outside CIS if truly supply-only | Usually standard-rated |
Supply and install under one contract | Mixed rules - CISR14020/14030 can pull whole payment into CIS when install is in scope | Usually standard-rated for ordinary AC |
Install labour only; free-issue plant | Labour in CIS base when installation in scope (CISR14090) | Soften - still test VAT on the labour/install supply |
Repair existing system | Generally outside CIS (CISR14090 repair framing) | Soften VAT - usually standard-rated if registered |
If you quote supply-only and later add install under the same commercial relationship, revisit both CIS and VAT before the next invoice.
Domestic reverse charge note for contractor-paid AC installs
Domestic reverse charge is a VAT rule between eligible VAT-registered construction businesses. It is not CIS and it is not a householder rule. When it applies to a standard-rated construction supply, you show VAT but the customer accounts for it - you do not collect the VAT as cash on that invoice. Full pattern: domestic reverse charge invoice UK.
Critical for air conditioning: most ordinary comfort-cooling installs that are standard-rated may still need reverse-charge analysis only when the CIS / VAT reverse-charge tests between businesses are actually met. Soften and get advice when unsure. If the customer is a private householder, reverse charge does not apply anyway. Never reverse-charge a householder.
Deposits and staged payments for air conditioning packages
A same-day minor controller swap can be one invoice. A multi-split with three heads, long pipe runs and electrics - or a commercial VRF - is not.
1. Survey / design: heat load / siting notes and proposal if billed as a stage. 2. Equipment order deposit: before you order the outdoor unit and indoor heads. Invoice when you take it and state the percentage or fixed sum. See deposit invoice template. 3. First fix pipe / electrics: copper routes, condensate, cable and isolator ready for plant. 4. Second fix heads / commission: outdoor and indoor hung, vacuum, charge, commission, user handover. 5. Snag / handover: agreed snags closed, balance less any agreed retention, plus variations approved in writing.
Retention is not a deposit. Deposit is money you take before or during. Retention is money held after completion against snagging. Show full value, retention withheld and release date, then invoice retention when it falls due. A deposit you receive is a VAT tax point for that amount on the day it lands if you are registered - apply the correct rate (usually 20% for ordinary AC).
Stage | Typical trigger | What the invoice should say |
|---|---|---|
Survey / design | Design / siting pack issued | Stage - survey, siting notes, capacity narrative |
Equipment deposit | Quote accepted / plant ordered | Deposit X% on multi-split package at [address]; outdoor + heads order |
First fix | Pipe / electrics ready | Stage - first fix copper, condensate, isolator |
Second fix / commission | System running, commissioned | Stage - hang, vacuum, charge, commission; less deposit credit |
Snag / handover | Snags closed | Final balance / snag close; certificates referenced separately |
F-Gas, REFCOM, Building Control and electrical certificates - the invoice is not those
Keep compliance paperwork separate from the money document. The invoice records what you charged; it does not replace statutory or scheme certificates.
Document | What it is | What the invoice should do |
|---|---|---|
Invoice / stage invoice | Money: who pays, what plant, labour/materials, VAT/CIS | Stay a clear commercial invoice |
F-Gas company / engineer records | Refrigerant handling compliance | Reference factually if needed; do not pretend the PDF is the F-Gas register |
REFCOM (or equivalent) membership evidence | Scheme membership for customers who ask | Keep on letterhead / pack; not a substitute invoice field |
Building Control / Building Regulations notices | Local authority / approved inspector process | Do not invent sign-off on the invoice |
Electrical installation / minor works certificate | Electrical safety paperwork | Issue separately; invoice can say "electrical certificate to follow" if true |
Manufacturer warranty card | Product warranty | Not InvoiceAdept's document |
CIS300 | Contractor's monthly CIS return | InvoiceAdept does not file this |
VAT return / MTD / Self Assessment | Tax filings to HMRC | InvoiceAdept does not file these |
Worked examples A-D
Figures are ILLUSTRATIVE arithmetic only, not quotes, not UK average prices, not F-Gas fee amounts, and not a price list. Clearly labelled illustrative - not market rates.
Example A - Householder wall-split install (no CIS, standard-rated VAT)
ILLUSTRATIVE. Assumes VAT-registered installer and a typical domestic comfort-cooling install on an existing dwelling (not Notice 708/6; not claimed as heat-pump zero rate).
Line | Amount (illustrative) |
|---|---|
Labour - survey support, first fix, hang, vacuum, commission | £1,450 |
Materials - outdoor unit, indoor wall head, copper, insulation, brackets, condensate, isolator kit | £1,850 |
Refrigerant charge at direct cost | £120 |
Making good / waste | £80 |
Subtotal | £3,500 |
VAT at 20% (illustrative ordinary AC assumption) | £700 |
Total | £4,200 |
CIS | None - private householder |
Do not force Notice 708/6 0% onto this example.
Example B - Householder multi-split with deposit and stages (no CIS)
ILLUSTRATIVE. Householder; stages; VAT shown at 20% as an illustrative ordinary AC assumption.
Document | What it covers | Amount (illustrative) |
|---|---|---|
Deposit invoice | Before outdoor + three heads ordered | £1,200 |
Stage - first fix | Copper, condensate, isolator routes | £900 |
Stage - second fix / commission | Hang, vacuum, charge, commission; less deposit credit | Balance of agreed package after deposit |
VAT | Usually 20% if registered ordinary AC; do not invent 708/6 0% | Soften - test facts |
CIS | None - householder | - |
Example C - Contractor-paid new AC installs on plots (verified 20% CIS)
ILLUSTRATIVE only. Verified subcontractor at 20%. Treat figures as VAT-exclusive for clarity. Assumes installation of air-conditioning systems (CISR14090 in scope as a starting analysis), not a pure repair, and not a householder-direct contract.
Line | Amount |
|---|---|
Labour (CIS-able) - first fix, hang, vacuum, commission across named plots | £4,800 |
Materials you paid for (outdoor units, indoor heads, copper, condensate, controllers, refrigerant) | £7,200 |
Invoice total (ex VAT) | £12,000 |
CIS base (labour here) | £4,800 |
CIS deduction 20% | £960 |
Paid to you by contractor | £11,040 before any VAT treatment |
Contractor remits CIS | £960 |
Do not claim free-issue outdoor units as materials. Soften VAT on the contractor invoice separately - usually standard-rated for ordinary AC, or reverse charge only where tests are met on standard-rated lines.
Example D - Repair / maintenance call-out vs materials-only delivery
Scenario | Line narrative | CIS / VAT cues (illustrative) |
|---|---|---|
Repair for householder | Diagnose indoor head fault, replace fan motor (direct cost £95 illustrative), labour £180 illustrative | No CIS; usually 20% VAT if registered |
Repair for contractor client | Same fault narrative - repair/maintenance / parts | Generally outside CIS under CISR14090 repair framing - test facts |
Materials-only delivery | Supply outdoor unit delivered to Plot 14; install not included | Generally outside CIS (CISR14220); usually standard-rated VAT |
Portable supply-only | Portable unit delivered; no pipework, no charge, no commission | Sales invoice - do not invent CIS labour |
If Example D's "repair" later becomes a full system replacement under the same contractor relationship, revisit CISR14090 before treating the next invoice as outside CIS.
Free vs Pro vs Pro+ for air conditioning installers
Need | InvoiceAdept |
|---|---|
Same-day professional invoice from site | Yes - Free: five invoices/month at £0 |
WhatsApp send to the householder thread | Pro £7.99 excl VAT |
CIS labour/materials/rate lines | Pro+ £12.99 excl VAT |
Card link (Stripe fees; no InvoiceAdept platform fee) | Available on plan - Stripe's own fees apply (UK cards typically 1.5%+20p) |
File CIS300 / VAT / MTD / Self Assessment | No - never |
Issue F-Gas / REFCOM / Building Control / electrical certificates | No - never |
Use the invoice generator to raise a first draft, then keep stage numbers and deposit credits tidy across the job.
What the invoice is not
Not this | Why |
|---|---|
F-Gas / refrigerant company certificate | Separate compliance process |
REFCOM membership card | Scheme evidence, not a money document |
Building Control completion certificate | Local authority / approved inspector process |
Electrical installation certificate | Issue separately from the invoice PDF |
Manufacturer warranty | Product paperwork |
CIS300 monthly return | Contractor files; InvoiceAdept does not |
VAT return / MTD submission / Self Assessment | Accountant / filing tools / HMRC - InvoiceAdept does not file |
Price list of UK market rates | Examples here are illustrative only |
Late payment: contractor debts are not consumer debts
Checked on 10 September 2026: Bank of England Bank Rate is 3.75% (held 30 July 2026; next MPC decision due 17 September 2026). For eligible business-to-business debts, statutory interest under the Late Payment of Commercial Debts framework is Bank Rate + 8% - currently 11.75% simple interest - plus fixed compensation of £40 / £70 / £100 per late invoice depending on debt size. Use the six-month reference date rule (rate in force on the preceding 31 December or 30 June). This statutory route does not automatically apply to private homeowners. Soften consumer vs commercial. See late payment rights for UK tradespeople and GOV.UK late commercial payments. InvoiceAdept does not file Money Claim Online or court claims.
Making Tax Digital: records, not filing
Good air conditioning invoices feed your sales records and (if registered) your VAT records. InvoiceAdept helps you create numbered invoices and keep amounts clear. It does not file Making Tax Digital updates, VAT returns, CIS300 or Self Assessment to HMRC. Keep delivery notes, refrigerant purchase tickets and free-issue notes so CIS materials evidence stays clean.
How InvoiceAdept helps air conditioning installers
Habit | Why it helps |
|---|---|
Number every deposit and stage | Stops double-charge arguments when heads arrive late |
Split labour and materials on contractor jobs | Correct CIS base when CISR14090 install applies |
Name system type and head count | QS and householder can match the quote |
Separate repair invoices from install packages | Avoids wrong CIS treatment |
Keep certificate wording off the money PDF | F-Gas / electrical / Building Control stay in the right pack |
Use WhatsApp send on Pro | Householders often live in the message thread |
Use Pro+ CIS lines | Contractor accounts teams expect UTR / deduction blocks |
Quote versus invoice versus retention on contractor packages
Document | Role |
|---|---|
Quote / proposal | Scope, system type, head count, exclusions, validity |
Deposit invoice | Money taken before ordering plant |
Stage invoice | Value for first fix / second fix / commission |
Variation invoice | Written extras only |
Final / snag invoice | Balance after deposit credits |
Retention release invoice | Retention held at PC / defects - separate when due |
Do not bury retention inside a vague "final account" with no release date. Do not treat a quote PDF as the tax invoice.
Mistakes that bounce air conditioning invoices
Mistake | Why it bounces | Fix |
|---|---|---|
"AC as agreed" one-liner | QS and householder cannot see system type, heads or stage | Name split/multi-split/VRF, head count, rooms, stage |
CIS on a householder bill | Wrong scheme actor | Remove CIS block for private customers |
Reverse charge on a householder | Wrong VAT actor | Never reverse-charge private individuals |
Inventing Notice 708/6 0% on ordinary comfort cooling | AC cooling is not the heat-pump ESM analysis on this page | Use standard rate unless another relief truly applies; see heat pump sister page for heat pumps |
Treating a service visit as CIS install labour | CISR14090 repair/maintenance generally outside | Use repair narrative; revisit if job becomes full system install |
Lump sum with no labour/materials split under CIS | Contractor cannot deduct correctly | Split labour and materials at direct cost |
Free-issue outdoor unit claimed as your materials | Inflates materials, shrinks CIS base unfairly | Labour only on free-issue |
No deposit credit shown | Client thinks they are being double-charged | Show deposit invoice number and credit |
Invoice pretending to be F-Gas / electrical / Building Control paperwork | Not what an invoice is | Keep certificates separate |
Fake £1m deemed-contractor figure | Wrong threshold myth | Deemed test is more than £3 million construction spend |
Stale £85,000 VAT threshold as "current" | Outdated | Use £90,000 and confirm on GOV.UK |
Missing due date / payment route | Slow pay | Calendar due date + BACS and/or card link |
Portable supply-only billed as "install package" | Wrong CIS/VAT story | Say delivery only; no install |
Variations that commonly appear on air conditioning jobs
Variation | Invoice habit |
|---|---|
Extra indoor head | Separate line; update head count on description |
Longer copper run / additional brackets | Labour + materials at direct cost |
Condensate pump upgrade | Parts at direct cost + labour |
Dedicated circuit / consumer-unit work added | Clear electrical lines; certificate separate |
Outdoor unit relocated after first visit | Variation before remobilising |
Decorative making-good beyond agreed patch | Quote and approve before decorating labour |
Temporary portable hire during main plant delay | Separate hire narrative - not buried in install labour |
Approve variations in writing before you hang the extra head. Silent extras are how disputes start.
Retention on contractor air conditioning packages
Topic | Habit |
|---|---|
Show retention clearly | Full value, % or sum withheld, release trigger |
Diary release | Invoice retention when defects liability ends |
Do not mix with deposit | Deposit is early money; retention is held money |
CIS on retention release | Soften - follow the same labour/materials logic as the original package when still in scope |
How to describe AC plant without sounding like a brochure
Prefer | Avoid |
|---|---|
"Multi-split, one outdoor + three wall heads, rooms listed, approx capacity cues" | "Ultimate climate luxury package" |
"First fix copper and condensate complete, ready for plant" | "World-class M&E excellence" |
"Repair: replaced indoor PCB, tested, left operational" | "Full system upgrade" when you only swapped a board |
"Supply outdoor unit delivered Plot 14 - install excluded" | "Turnkey AC" for a delivery-only job |
Snagging and practical completion on AC installs
Snag lists belong on the handover pack and as references on the final invoice ("snags S1-S4 closed 10 Sep 2026"), not as a substitute for a clear stage description. Practical completion on contractor packages should match the main contract language where you have it. Soften: InvoiceAdept does not decide contractual PC dates.
Checklist before you hit send
Bill-to name matches who actually pays
Site / plot / floor / PO present
System type and head count present
Install vs repair narrative matches the work done
Deposit credits allocated
CIS block only when contractor-paid and in scope
Materials at direct cost; free-issue excluded
VAT 20% default for ordinary AC if registered - no invented 708/6 0%
No reverse charge on householders
Bank details / card link / due date present
Certificates referenced separately, not faked as the invoice
Payment terms, applications and cash flow for multi-day AC jobs
Pattern | When it helps | Invoice habit |
|---|---|---|
Deposit before order | Outdoor units and multi-head kits | Separate deposit invoice; allocate on later stages |
7-day householder terms | Small domestic wall splits | State terms and bank details on every PDF |
Match contractor application date | CIS main-contractor packages | Same plot/PO on each stage; labour/materials split every time |
Retention release calendar | Contracts with PC and defects dates | Diary the release; invoice retention separately |
Variation before hanging extra heads | Design changes after first fix | Variation invoice before you hang the extra indoor unit |
For late commercial debts between businesses, statutory interest can be Bank of England Base Rate + 8% plus a fixed sum where the Late Payment of Commercial Debts rules apply. Do not assume the same regime against a consumer householder. Keep commission sheets, delivery notes and snag sign-offs - they support applications more than a vague "AC complete" email.
Record-keeping for CIS, VAT and Self Assessment
Good air conditioning invoices feed three record sets: your sales book, your CIS labour/materials evidence, and (if registered) your VAT records.
Keep | Why |
|---|---|
Delivery notes for outdoor units and indoor heads | Evidence of materials at direct cost on CIS jobs |
Free-issue notes from the main contractor | Stops you claiming free-issue as your materials |
Refrigerant purchase / cylinder tickets | Direct-cost evidence for charge lines |
Stage photos / marked drawings | Supports applications and snag disputes |
Deposit receipts and allocations | Clear tax points and final account maths |
Verification status / UTR on file | Speeds contractor onboarding |
Repair vs install job sheets | Supports CISR14090 treatment choices |
Reverse charge wording copies | Shows why VAT was not collected as cash when applicable |
InvoiceAdept stores invoice records you create; it does not replace your accountant, does not file CIS300 or VAT returns, and does not submit Self Assessment. Use it to keep numbers clean, then let filing tools or your accountant talk to HMRC.
Working beside electricians, builders and heat pump crews
Trade | How the invoices should sit |
|---|---|
Dedicated circuit / board upgrade on clear lines; their certificate stays separate | |
Builders-work openings, plant decks, making-good - do not bury inside "AC labour" if another firm did it | |
Heat pump installer | Separate product; separate VAT analysis if Notice 708/6 heat-pump conditions may apply |
Hybrid heating stories need clear lines - do not merge gas service into AC comfort cooling | |
Fabric insulation is a different money page |
More worked detail: CIS materials evidence
Keep merchant invoices and delivery notes that match the outdoor unit serial / model cues and indoor head counts on the stage invoice. If the main contractor free-issues plant, file their free-issue note and show labour only on your CIS invoice. Refrigerant at direct cost needs a ticket - do not invent a materials line from a mark-up wish.
More worked detail: householder communication channel
Householders often approve deposits and stage photos on WhatsApp. Pro includes WhatsApp send so the invoice lands in the same thread as the "heads arrived" message. Still keep the PDF fields complete: system type, head count, deposit credit and due date. Soften: messaging is delivery, not a substitute for a proper invoice number.
FAQ
What should a UK air conditioning invoice include?
Your business name and contact details, the customer name, a unique sequential invoice number, the invoice date, a clear description (system type, head count, rooms/zones, stage, site/plot), amounts due, and payment terms. If VAT-registered, add your VAT number, net amounts, VAT rates and VAT totals. If billing a CIS contractor for an in-scope install, show labour, materials at direct cost, deduction rate and net payable.
Is air conditioning installation inside CIS?
Installation of systems of air-conditioning is typically within CIS when a contractor pays you - lead with CISR14090. Soften absolute claims - contract facts matter. InvoiceAdept does not decide your CIS status.
Are AC repairs and maintenance inside CIS?
Under the CISR14090 framing, repair, maintenance and replacement of parts of an air-conditioning system are generally outside CIS. Alteration or extension of an existing system is generally outside unless mixed with other construction operations (CISR14020 / CISR14030). Soften and test facts.
Does a householder deduct CIS from an air conditioning installer?
No. A private householder paying for work on their own home is not a CIS contractor (CISR12030 / public CIS guide). CIS sits on contractor-to-subcontractor construction payments, not ordinary domestic householder invoices.
How do CIS deductions work on outdoor units, heads and labour?
Deductions apply to the labour element. Materials you supply should be shown at direct cost and are not subject to CIS deduction. Free-issue materials from the main contractor are not your materials. See CISR15060 / CISR15090.
How should I invoice a multi-split in stages?
Common pattern: survey/design if billed, deposit before ordering outdoor unit and heads, stage for first fix pipe/electrics, stage for second fix hang/commission, then snag/retention release if the contract holds retention. Give each stage its own invoice number and the same site reference. See the deposit invoice template.
Do I charge VAT on a domestic air conditioning invoice?
If you are not VAT-registered, no VAT. If you are VAT-registered, ordinary comfort cooling / air conditioning on an existing dwelling is usually standard-rated at 20%. Do not invent Notice 708/6 zero-rate for ordinary AC. Heat pumps can have a different Notice 708/6 analysis - see the heat pump guide and the live notice.
Can I zero-rate air conditioning under Notice 708/6?
This guide's starting point is no for ordinary comfort cooling / air conditioning. Do not claim Notice 708/6 zero-rate for ordinary AC. Soften: check the live notice; InvoiceAdept does not decide VAT rates. If the product is a qualifying heat pump, use the heat pump sister page.
When does domestic reverse charge apply to an AC installer?
When you make an eligible VAT-registered construction supply to another VAT-registered customer in the construction supply chain under the domestic reverse charge rules. It does not apply to private householders and does not apply to zero-rated supplies. See domestic reverse charge invoice UK.
What if I only supply outdoor units or portable AC with no installation?
Manufacture and delivery of materials is generally outside CIS (CISR14220). VAT on supply-only is usually standard-rated if you are registered. If you later add installation under the same contract, revisit mixed-contract CIS rules (CISR14020 / CISR14030).
What is the deemed contractor threshold?
Deemed contractors use a construction-spend test of more than £3 million in the relevant period - never invent a £1 million figure. See the public CIS guide.
Is the VAT registration threshold still £90,000?
This guide uses the current UK VAT registration threshold of £90,000. Always confirm on GOV.UK before making registration decisions. Older articles mentioning £85,000 are outdated for current threshold wording.
Can I charge statutory late-payment interest on a householder AC job?
Statutory B2B late payment interest (Bank Rate + 8% plus fixed sums, when rules apply) is aimed at business-to-business debts. Householder consumer contracts are different. Use clear contractual terms and see late payment rights. As at this guide's check, Bank Rate 3.75% held 30 July 2026 implies statutory 11.75% where B2B rules apply; next MPC context 17 September 2026.
Does InvoiceAdept file CIS, VAT or Making Tax Digital to HMRC?
No. InvoiceAdept helps you create professional invoices and records. It does not file CIS300, VAT returns, MTD updates or Self Assessment to HMRC.
Is the invoice an F-Gas or electrical certificate?
No. Keep F-Gas, REFCOM, Building Control and electrical certificates in their own packs. The invoice is the money document.
How does InvoiceAdept pricing work for AC installers?
Free: £0 for five invoices per month. Pro: £7.99 excl VAT with WhatsApp send. Pro+: £12.99 excl VAT with CIS-focused features. Stripe's own fees apply; InvoiceAdept adds no platform fee.
Do I need different invoices for VRF versus a single wall split?
Same field pattern, different description detail. VRF needs outdoor module / indoor count / zone narrative; a wall split needs one outdoor + one head and room. CIS/VAT logic still follows who pays and install vs repair.
Related guides
About this guide
Last reviewed 10 September 2026. General information for UK air conditioning and refrigeration installers on invoicing patterns, CIS framing under CISR14090, VAT caution versus Notice 708/6 heat-pump analysis, deposits, stages and certificate contrasts. Not tax, legal, F-Gas, Building Regulations or electrical advice. InvoiceAdept does not decide CIS or VAT status and does not file CIS300, VAT returns, Making Tax Digital updates or Self Assessment to HMRC. InvoiceAdept is a product of Tech Me Today Ltd, Companies House 15917255, ICO ZB944663.
Ready to get started?
InvoiceAdept helps UK tradespeople send invoices, track payments, and stay compliant — all from one place.
Start for freeNo credit card required