Air ConditioningSplit SystemMulti-SplitVRFF-GasCISCISR14090VATUK TradesInvoice TemplateDeposits

Air conditioning invoice template UK (2026): split systems, CIS and VAT

By InvoiceAdept Editorial10 September 2026Updated 10 September 202632 min read

An air conditioning invoice has to show what was surveyed, pipe-run, hung, charged, commissioned and handed over - not a vague "AC as agreed" or "air con works" line. "Supply and install air conditioning" does not tell a householder whether they received a single wall-mounted split, a multi-split with three indoor heads, a ducted system, a cassette in a commercial ceiling, a VRF/VRV package, or a portable unit that was only delivered with no install. It does not tell a main contractor's QS which plot, purchase order or M&E package to release. It does not tell a CIS contractor how much is labour and how much is the direct cost of the outdoor unit, indoor heads, copper pipe, condensate pump, brackets, electrics and refrigerant charge you paid for.

This page is the air conditioning / split system / multi-split / VRF money page for UK refrigeration and air-conditioning installers, F-Gas registered engineers and M&E subcontractors. It deliberately differs from sister guides you should open when the defined product is different:

Who pays matters. Billing a private householder for air conditioning on their own home: normal invoice, no CIS. Billing a main contractor, developer, fit-out principal or housing contractor for installation of systems of air-conditioning: typically within CIS under HMRC's CISR14090 (building service systems - installation of systems of air-conditioning). Soften absolute claims: the facts of the contract matter. Under that manual framing, installation of an air-conditioning system is typically within scope when a contractor pays you; repair, maintenance and replacement of parts are generally outside; alteration or extension of an existing system is generally outside unless mixed with other construction operations that pull the contract in (CISR14020 / CISR14030). Soften if you only supply units with no install - CISR14220 keeps manufacture/delivery of building components alone outside CIS. Private householders are not CIS contractors - see CISR12030 and the public CIS overview.

VAT needs careful wording and a clear contrast with the heat pump sister page. Ordinary comfort cooling / air conditioning installs are usually standard-rated at 20% if you are VAT-registered. Do not claim Notice 708/6 zero-rate for ordinary air conditioning or comfort cooling. Heat pumps can sit under Notice 708/6 as energy-saving materials / heating equipment when residential (or relevant charitable) conditions are met - that is a heat pump analysis on the heat pump invoice template, not a free pass for cooling plant. Soften: check the live notice; InvoiceAdept does not decide VAT rates. Supply without install is usually standard-rated. Never reverse-charge a householder. Domestic reverse charge, when it applies, is a contractor-to-contractor VAT-registered construction supply-chain issue - not a domestic householder issue. See also VAT Notice 708 for buildings and construction context, and our domestic reverse charge invoice guide when the customer is a VAT-registered contractor and the supply is eligible.

This guide gives copy-paste fields, labour/materials splits for split, multi-split and VRF packages, deposits and stage payments, CIS and VAT scenarios, F-Gas / REFCOM / Building Control / electrical certificate contrasts, late-payment pointers (Bank Rate + 8% where statutory interest applies between businesses), and a long FAQ. Figures are illustrative only, not UK market rates or a price list. InvoiceAdept does not decide CIS or VAT status and does not file CIS300, VAT returns, Making Tax Digital updates or Self Assessment to HMRC. It does not issue F-Gas certificates, REFCOM paperwork, Building Control certificates, electrical certificates or manufacturer warranties.

Related templates: heat pump, EV charger, gas engineer, electrician, solar panel, insulation, builder, how to invoice a client, deposit invoice, domestic reverse charge, late payment rights.

Rules and links were checked for this guide on 10 September 2026. General information only, not tax, legal, Building Regulations, F-Gas, electrical or install certification advice. InvoiceAdept is from Tech Me Today Ltd, Companies House 15917255, ICO ZB944663.

In short

Start by identifying who pays you, what system you are installing (wall split, multi-split, ducted, cassette, VRF/VRV), whether the job is a new system install or repair/maintenance on existing plant, whether equipment must be ordered before work starts, and whether the contract is supply-only or supply-and-install.

Private householder, own-home air conditioning: no CIS. The householder is not a CIS contractor (CISR12030 / public CIS guide). If VAT-registered, ordinary comfort cooling installs are usually 20% standard-rated. Do not invent Notice 708/6 zero-rate for ordinary AC. Show survey/design, pipe/electrics first fix, outdoor unit, indoor heads, refrigerant charge narrative, commission and snag. Never reverse-charge a householder.

Air conditioning package for a CIS contractor: typically within CIS when a contractor pays you for installation of systems of air-conditioning (CISR14090). Soften: repair/maintenance and replacement of parts are generally outside; alteration/extension of existing systems is generally outside unless mixed with other construction ops (CISR14020 / CISR14030). Split labour from materials at direct cost (CISR15060 / CISR15090). Free-issue outdoor unit from the main contractor is not your materials.

Manufacture and delivery of units only (no install): generally outside CIS (CISR14220). A mixed contract that supplies the unit and includes installation can pull the whole contract into CIS (CISR14020 / CISR14030). Portable supply-only with no install is usually a materials/sales invoice, not a CIS labour package.

VAT: ordinary comfort cooling / AC is usually standard-rated 20% if registered. Do not claim Notice 708/6 zero-rate for ordinary AC - contrast with qualifying heat pumps on the heat pump sister page. Supply-only is usually standard-rated. Never reverse-charge a householder. Domestic reverse charge only when eligible contractor-to-contractor rules apply on standard-rated construction supplies.

Take a deposit before ordering outdoor units and indoor heads if your terms require one. Stage survey/design, equipment order deposit, first fix pipe/electrics, second fix heads/commission, and snag. Keep variations separate. Use the invoice generator for a first invoice. InvoiceAdept Free is £0 for five invoices per month. Pro is £7.99 excl VAT and includes WhatsApp send. Pro+ is £12.99 excl VAT and includes CIS. Stripe's own fees apply (UK cards typically 1.5%+20p), but InvoiceAdept adds no platform fee.

Who this air conditioning invoice template is for

This template is for UK air-conditioning and refrigeration installers, F-Gas registered engineers, M&E subcontractors and builders who need readable invoice lines for split systems, multi-splits, ducted plant, cassettes and VRF/VRV packages. It covers the paperwork pattern, not a price list and not an F-Gas, REFCOM, Building Control or electrical certificate.

  • Split-system installers (single outdoor + one indoor head)

  • Multi-split crews (one outdoor + multiple indoor heads)

  • Ducted / concealed indoor unit installers

  • Cassette and commercial ceiling-grid installers

  • VRF/VRV package installers on larger commercial or multi-zone domestic jobs

  • Electricians billing dedicated circuits or isolators as part of an AC package (or separately)

  • Builders who include air conditioning in residential or fit-out packages

  • Subcontractors to main contractors on M&E / building services packages

  • Sole traders and limited companies who need CIS and VAT lines that match the payer

  • Firms doing repair and maintenance call-outs who still need clear invoices that do not pretend a service visit is a full system install for CIS purposes

If your day job is a qualifying residential heat pump package, use the heat pump guide (including Notice 708/6 notes). If the defined product is an EV wallbox, use the EV charger guide. If the defined product is gas appliance work, use the gas engineer guide. Come back here for comfort cooling, splits, multi-splits, ducted, cassette and VRF invoicing.

How this differs from heat pump, EV charger, gas engineer and electrician guides

Guide

Focus

Use this air conditioning page when...

Heat pump invoice template UK

ASHP/GSHP/WSHP heating; Notice 708/6 ESM window

The product is comfort cooling / AC, not a heat-pump heating package

EV charger invoice template UK

Wallboxes and workplace chargers

You are installing cooling plant, not EVSE

Gas engineer invoice template UK

Gas appliances and heating service

The headline product is refrigerant AC, not gas

Electrician invoice template UK

Circuits, boards, testing

Electrics are only a package line inside an AC install

Solar panel invoice template UK

PV arrays

You are not selling solar as the main product

Insulation invoice template UK

Fabric insulation

Insulation is not the cooling product

Builder invoice template UK

Whole-build packages

Air conditioning needs its own stage invoices and CIS/VAT narrative

This page

Air conditioning invoicing

Split, multi-split, ducted, cassette and VRF packages are the product

Do not duplicate an entire heat pump guide here. Mentions of Notice 708/6 are contrast only: heat pumps may qualify; ordinary comfort cooling generally does not. Soften and check the live notice.

Three air conditioning jobs, three invoices

These three jobs can use similar kit but need different invoice logic.

Domestic householder install

Contractor package install

Repair / maintenance vs full system install

Customer on invoice

Private householder

Builder, developer, fit-out principal or M&E contractor

Householder or contractor (name clearly)

Contract

Survey, pipe/electrics, outdoor + indoor install, charge, commission, snag

Building services / AC package to named plots, floors or addresses

Fault diagnosis, parts, refrigerant top-up, service visit - or full new system

CIS

No. Householder is not a CIS contractor.

Typically within CIS for installation of air-conditioning systems - CISR14090; soften for repair/alteration

Repair/maintenance/parts replacement generally outside CISR14090; new install / complete system replacement typically in when contractor-paid

Labour/materials

Helpful for clarity

Essential for correct deduction; units/pipe/refrigerant at direct cost

Parts at direct cost; labour clear; do not invent CIS on householder repair

VAT if registered

Usually 20% standard-rated on ordinary comfort cooling; do not invent 708/6 0%

Normal VAT, or domestic reverse charge only when eligible contractor-to-contractor rules apply

Usually 20% if registered; still no 708/6 invent for ordinary AC

Key references

Public CIS guide; CISR12030; Notice 708 for buildings context

CISR14090; CISR15060/15090; CISR14020/14030 if mixed; reverse charge guide

CISR14090 repair vs install nuance; CISR14220 if supply-only parts

What often bounces it

"AC done" with no system type, head count, stage or deposit credit; inventing 0% VAT; reverse-charging a householder

Missing UTR, plot/PO, labour/material split; claiming free-issue outdoor unit as your materials; CIS on pure repair without checking CISR14090

Treating a service visit as a full CIS install package; lumping repair parts into "AC works" with no fault narrative

A main contractor can be the CIS contractor even when the finished system serves a tenant or homeowner. If the builder engages you, your invoice is to that builder. That contractor-to-subcontractor payment is the one to test. If the householder hires and pays you directly, the householder invoice has no CIS.

Product types: wall split, multi-split, ducted, VRF, cassette, portable caution

Name the product so a QS, householder or future buyer can see what was actually installed.

Product

Typical description on the invoice

Do not bury here

Wall-mounted split

Single outdoor + one indoor wall head; approx capacity; rooms served

Claiming the PDF is an F-Gas certificate

Multi-split

One outdoor + multiple indoor heads; head locations; capacity narrative

Silent "three rooms cooled" with no head count

Ducted / concealed

Ducted indoor unit, grille locations, outdoor unit, pipe run narrative

Full builders-work ducting you did not install

Cassette

Ceiling cassette model cues; grid / void notes; outdoor unit

Invented Building Control sign-off

VRF / VRV

Outdoor module(s), indoor count, branch / BC box narrative if in scope

Brochure marketing copy instead of site facts

Commercial vs domestic

Name occupancy type (dwelling / office / retail / restaurant)

Inventing residential VAT reliefs on commercial plant

Portable supply-only

Model, delivery address, no install

Silent "install included" when you only delivered

Heat-pump heating contrast

If the product is ASHP heating, link the heat pump guide

Copying Notice 708/6 0% wording onto comfort cooling

Commercial versus domestic on the description

Setting

Description cues

VAT / CIS watch-outs

Domestic dwelling

Householder name, rooms, wall or multi-split cues

No CIS if householder pays; usually 20% VAT if registered

Landlord / HMO

Landlord or agent as bill-to; site address of dwelling

Soften who the CIS actor is - if a contractor pays you, test CIS

Office / retail fit-out

Floor, zone, cassette or ducted cues, PO

Often contractor-paid CIS install analysis under CISR14090

Restaurant / hospitality

Plant location, capacity, condensate routing

Usually standard-rated; do not invent residential ESM 0%

New-build plot package

Plot / PO, system type, stage

CIS when contractor-paid install; VAT still usually 20% for ordinary AC

What air conditioning work belongs on the invoice

Name the work so a QS, householder or future buyer can see what was actually installed.

Line group

Typical inclusions

Do not bury here

Survey / design

Heat load narrative, siting of outdoor unit, indoor head locations, electrical capacity notes

A silent "design fee" with no visit or deliverable

First fix pipe / electrics

Copper pipe routes, insulation, condensate, cable, isolator, dedicated circuit if in package

Whole-house rewire unrelated to the AC

Outdoor unit

Condensing unit mount, brackets, anti-vibration pads, weather protection narrative

Free-issue outdoor unit the main contractor supplied

Indoor heads

Wall heads, cassettes, ducted units, controllers

Claiming manufacturer warranty as if InvoiceAdept issued it

Refrigerant charge

Charge / top-up at direct cost; gas type narrative if relevant

F-Gas company certificate (invoice is not the certificate)

Commission / handover

Vacuum, leak checks, commission readings, user handover

Building Control final certificate

Waste / making good

Skip, core-hole making good, decorative patches if agreed

Van stock you did not buy for this address

Variations

Extra indoor head, longer pipe run, condensate pump upgrade, coded V01, V02

Silent bumps inside "additional AC works"

Repair / service

Fault found, parts replaced, labour hours, refrigerant if used

Pretending a service visit is a full system install for CIS

Weak versus usable descriptions

Weak

Usable

AC as agreed

Supply and install wall-mounted split approx 3.5 kW, outdoor to rear elevation, indoor to lounge, copper pipe and condensate, dedicated isolator, vacuum and commission, 26 Acacia Road

Multi-split done

Multi-split: one outdoor + three wall heads (lounge, bedroom 1, bedroom 2), pipe runs, condensate pump to bedroom 2, controllers, commission week ending 5 Sep 2026

Office AC

Two ceiling cassettes and one outdoor on roof plant deck, Plot / Floor 2, PO-4412, first fix complete

Service call

Diagnose indoor head fault, replace PCB (direct cost), test and leave operational - repair/maintenance narrative, not new install

VRF package

VRF outdoor module + 8 indoor units, BC box, pipework and controls to offices A-D, contractor package stage 2

What a UK air conditioning invoice must include

UK invoices for trades follow the same core fields whether you are fitting a domestic wall split or a commercial VRF package. If you are VAT-registered, the invoice becomes a VAT invoice with extra fields. Use our how to invoice a client guide for the wider pattern.

Field

Always?

Air conditioning notes

Your name or business name

Yes

Match Self Assessment / Companies House naming

Your address and contact

Yes

Phone/email helps QS queries

Customer name and address

Yes

Limited company = registered name; include site address if different

Unique sequential invoice number

Yes

No gaps; year + sequence works well (INV-AC-2026-0042)

Invoice date

Yes

Date of issue

Tax point / supply date

If VAT-registered and different

Deposits and stages matter - see VAT section

Description of services

Yes

System type, head count, rooms/zones, stage, plot/PO

Quantity / extent

Yes

Head count, approx kW, pipe run length narrative, stages

Unit prices and net totals

Yes

Split labour and materials on CIS jobs

Payment terms

Yes

e.g. 7 / 14 / 30 days; stage release narrative

VAT number, rates, VAT amount

If VAT-registered

Standard 20% usual for ordinary comfort cooling

CIS UTR / deduction narrative

When billing a CIS contractor for in-scope install

Show gross labour, materials, deduction rate, net due

Reverse charge statement

Only when domestic reverse charge applies

Never on householder invoices

Checklist you can tick in the van

  • Customer type confirmed (householder vs contractor)

  • Site / plot / PO / floor on every stage invoice

  • System type named (wall split / multi-split / ducted / cassette / VRF)

  • Indoor head count and locations named

  • Install vs repair/maintenance narrative clear for CIS

  • Labour and materials split if CIS

  • Materials at direct cost only for CIS materials block

  • Free-issue outdoor unit from main contractor not claimed as your materials

  • Refrigerant charge at direct cost if you paid for it

  • Deposit / stage / retention clearly labelled

  • Snag list referenced, not buried in a vague "final account"

  • Payment terms and bank details present

  • No invented Notice 708/6 zero-rate on ordinary AC

  • Invoice does not pretend to be F-Gas / REFCOM / Building Control / electrical certificate

Copy-paste air conditioning invoice fields

Use this block as a starting structure (replace figures with your contract amounts):

Invoice number: INV-AC-2026-0042
Invoice date: 10 September 2026
Supplier: [Your trading name], [address], [phone], [email]
UTR: [if CIS subcontractor]
VAT number: [if registered]
Customer: [Householder name OR contractor company]
Site: [address / plot / floor / PO]
Payment terms: 14 days from invoice date

Line 1 - Labour: First fix copper pipe, condensate and dedicated isolator, [address]
Line 2 - Materials (direct cost): Outdoor unit, indoor wall head, copper, insulation, brackets, condensate fittings
Line 3 - Labour: Second fix hang, vacuum, refrigerant charge labour, commission and handover
Line 4 - Materials (direct cost): Refrigerant charge / top-up for this job
Line 5 - Variation (if any): Extra indoor head, bedroom 2

Net labour subtotal: £...
Net materials subtotal: £...
VAT @ 20% (if applicable): £...
CIS deduction @ 20% / 30% on labour only (if applicable): £...
Amount due: £...

For deposits, issue a separate deposit invoice before ordering outdoor units and indoor heads, then credit or allocate that deposit on the stage / final invoice.

Sole trader versus limited company

Sole trader

Limited company

Name on invoice

Your own name / trading name

Company name as at Companies House

Company number

Not applicable

Show Companies House number

CIS

Register as subcontractor; show UTR

Company UTR; verification status still matters

VAT

Register if turnover requires - threshold £90,000 (current UK)

Same threshold rules for the company

Bank details

Personal business account narrative

Company account

Late interest

B2B statutory interest may apply vs businesses

Same between companies / traders

F-Gas / company compliance

Your registration process - not the invoice PDF

Same - invoice is not the F-Gas certificate

Do not put a personal name only when the contract is with your limited company. Do not invent a VAT number. If you are approaching the £90,000 VAT registration threshold, plan registration timing carefully - this guide is not registration advice. Older posts that still say £85,000 as the current threshold are outdated for current wording; always confirm on GOV.UK.

Labour versus materials: outdoor unit, heads, pipe, condensate, electrics, refrigerant

On CIS jobs, the contractor deducts from the labour element. Materials at direct cost (what you paid for this job) are not deducted. Mark-up sits in the labour base. Free-issue outdoor units or indoor heads from the main contractor are not your materials.

Category

Examples that usually sit here

Do not put here

Labour

Survey support, first-fix pipe/electrics, hang, vacuum, charge labour, commission, snag labour, clear-up

A mark-up you wish was kit

Materials (direct cost)

Outdoor unit, indoor heads, copper pipe, insulation, brackets, condensate pump, controllers, cable, isolator, refrigerant you bought for this job

Free-issue plant; your hoped-for margin

Plant / access

Tower, MEWP or scaffold you hired for this job (check CIS plant-with-operator rules carefully)

Main contractor's scaffold you did not pay for

Prelims / attendance

Agreed attendance days, protection, waste if priced

Silent "attendance" lumps that hide labour

For materials at direct cost, see CISR15060 / CISR15090.

Sample line items table (illustrative)

Line

Description

Qty narrative

Labour / materials

1

Survey / design support, siting notes, electrical capacity check

1 visit + notes

Labour

2

First fix copper pipe, insulation, condensate route

Approx pipe run

Labour

3

Supply copper, insulation, brackets, condensate fittings (direct cost)

As delivery note

Materials

4

Mount outdoor unit and hang indoor wall head

1 outdoor + 1 indoor

Labour

5

Supply outdoor unit and indoor head (direct cost)

1 + 1

Materials

6

Dedicated isolator / circuit labour (if in your package)

As agreed

Labour

7

Electrical accessories at direct cost

As tickets

Materials

8

Vacuum, refrigerant charge labour, commission, handover

System

Labour

9

Refrigerant charge / top-up (direct cost)

As cylinder ticket

Materials

10

Variation: extra indoor head bedroom 2

1

Labour + materials

All money figures you later insert are illustrative contract amounts, not a national price guide.

CIS deep dive: air conditioning under CISR14090

For contractor-paid work, start with CISR14090: building service systems - installation of systems of air-conditioning (alongside heating, lighting, power and other building services) under FA04/S74(2)(c). Soften absolute claims - InvoiceAdept does not decide whether a particular contract is in or out. The facts of the contract matter.

Key nuances (paraphrased carefully from HMRC manuals):

  • Installation of systems of air-conditioning is typically within CIS when a contractor pays you.

  • Repair, maintenance and replacement of parts of an air-conditioning system are generally outside CIS under the CISR14090 framing.

  • Alteration or extension of an existing air-conditioning system is generally outside, unless the work is mixed with other construction operations that bring the contract in (CISR14020 / CISR14030).

  • A new install or a complete system replacement that is true installation of a system is typically in when contractor-paid.

  • Householder-direct contracts: no CIS, because the householder is not a CIS contractor (CISR12030 / public CIS guide).

  • Materials at direct cost - CISR15060 / CISR15090. Free-issue outdoor unit is not your materials.

  • Supply-only / delivery of units generally outside (CISR14220) unless mixed with install.

  • Related fabric openings, plant-room works or making-good packages can still touch CISR14100 / CISR14240, but lead with CISR14090 for the air-conditioning system itself.

Situation

Typical CIS reading (always test facts)

Private householder pays you for their own-home split system

No CIS - householder is not a CIS contractor

Main contractor pays you to install new multi-splits on plots / floors

Typically within CIS as air-conditioning system installation (CISR14090)

You only deliver outdoor units / heads to site, no install

Generally outside (CISR14220)

You supply the units and install under one contract

Mixed contract risk - CISR14020 / CISR14030 can pull the whole payment in

Free-issue outdoor unit from contractor; you labour only

Labour is CIS base when in scope; free-issue is not your materials

Call-out repair / service on existing AC for a contractor client

Generally outside under repair/maintenance / parts framing in CISR14090 - still test facts

Alteration / extension of existing system only

Generally outside unless mixed with other construction ops

Complete system rip-out and new install under a contractor

Typically in as installation - soften; facts matter

Commercial client who is a deemed contractor

Deemed test is more than £3 million construction spend - never invent a £1 million figure

Rates after verification: 20% if registered net, 30% if not verified, 0% with gross payment status. Show UTR, labour, materials, rate, deduction and net payable. That printout is not a CIS300 - the contractor files it. InvoiceAdept does not file CIS300.

Deemed contractors (non-construction businesses) use a construction-spend test of more than £3 million in the 12 months since the first payment - not a £1 million myth. Mainstream construction businesses register when they pay subcontractors for construction work. See GOV.UK CIS.

Install versus repair on the same customer relationship

Job narrative

CIS starting point when contractor-paid

New wall split to a room that had no AC

Installation - typically within CISR14090

Multi-split package across a new fit-out floor

Installation - typically within

Replace failed PCB / fan motor on existing head

Repair / parts - generally outside

Annual service and filter clean

Maintenance - generally outside

Add a fourth indoor head to an existing multi-split

Alteration / extension - generally outside unless mixed

Strip existing plant and install a new VRF system

Often treated as installation of a system - test facts; do not stretch "repair"

If your quote started as repair and grew into a full system replacement under the same commercial relationship, revisit CIS before the next invoice. Soften: manuals are guidance; contract facts and advice from your accountant or CIS specialist still matter.

VAT: ordinary comfort cooling is usually 20%, not Notice 708/6 zero-rate

This is the section that differs most from the heat pump sister page. Read it slowly.

If you are not VAT-registered, do not charge VAT. If you are registered, ordinary comfort cooling / air conditioning installs are usually standard-rated at 20%. Soften: InvoiceAdept does not decide VAT rates; check live GOV.UK notices and take advice when unsure.

Do not claim Notice 708/6 zero-rate for ordinary AC

VAT Notice 708/6 sets temporary zero-rate rules for installations of listed energy-saving materials and certain heating equipment (including heat pumps) in residential accommodation and relevant charitable buildings when conditions are met. Ordinary air conditioning / comfort cooling is not treated in this guide as a Notice 708/6 zero-rated heat-pump install. Do not invent 0% for a domestic wall split "because cooling saves energy" or because a heat pump brochure sat in the same van. Soften carefully: if a product is genuinely a qualifying heat pump under the notice, use the heat pump invoice template analysis - do not stretch that analysis onto ordinary comfort cooling.

Practical starting points (always soften)

Job

VAT rate if you are registered (typical starting point)

Domestic wall split / multi-split comfort cooling on existing dwelling

Usually 20% standard-rated

Commercial office / retail / restaurant AC install

Usually 20% - do not invent residential ESM 0%

Supply of outdoor unit / heads only, no install

Usually 20%

Repair / service / parts on existing AC

Usually 20% if registered

Qualifying residential heat pump heating install

Separate analysis - see heat pump and live Notice 708/6; not this page's ordinary AC default

Domestic reverse charge on standard-rated CIS construction between eligible parties

Show VAT, do not add it to the amount they pay - reverse charge does not apply to zero-rated lines

Householder customer

Never reverse-charge

The VAT registration threshold used in this guide is £90,000. Never present £85,000 as the current threshold. Older articles mentioning £85,000 are outdated for current threshold wording - confirm on GOV.UK before registration decisions.

Never tell a householder their comfort-cooling multi-split is "VAT free because energy-saving materials are zero-rated" without checking the notice lists. Never reverse-charge a private individual.

Supply-only versus supply-and-install

Contract shape

CIS (contractor-paid)

VAT (if registered)

Supply outdoor unit / heads delivered, no install

Generally outside (CISR14220)

Usually standard-rated

Portable unit sold and delivered only

Generally outside CIS if truly supply-only

Usually standard-rated

Supply and install under one contract

Mixed rules - CISR14020/14030 can pull whole payment into CIS when install is in scope

Usually standard-rated for ordinary AC

Install labour only; free-issue plant

Labour in CIS base when installation in scope (CISR14090)

Soften - still test VAT on the labour/install supply

Repair existing system

Generally outside CIS (CISR14090 repair framing)

Soften VAT - usually standard-rated if registered

If you quote supply-only and later add install under the same commercial relationship, revisit both CIS and VAT before the next invoice.

Domestic reverse charge note for contractor-paid AC installs

Domestic reverse charge is a VAT rule between eligible VAT-registered construction businesses. It is not CIS and it is not a householder rule. When it applies to a standard-rated construction supply, you show VAT but the customer accounts for it - you do not collect the VAT as cash on that invoice. Full pattern: domestic reverse charge invoice UK.

Critical for air conditioning: most ordinary comfort-cooling installs that are standard-rated may still need reverse-charge analysis only when the CIS / VAT reverse-charge tests between businesses are actually met. Soften and get advice when unsure. If the customer is a private householder, reverse charge does not apply anyway. Never reverse-charge a householder.

Deposits and staged payments for air conditioning packages

A same-day minor controller swap can be one invoice. A multi-split with three heads, long pipe runs and electrics - or a commercial VRF - is not.

1. Survey / design: heat load / siting notes and proposal if billed as a stage. 2. Equipment order deposit: before you order the outdoor unit and indoor heads. Invoice when you take it and state the percentage or fixed sum. See deposit invoice template. 3. First fix pipe / electrics: copper routes, condensate, cable and isolator ready for plant. 4. Second fix heads / commission: outdoor and indoor hung, vacuum, charge, commission, user handover. 5. Snag / handover: agreed snags closed, balance less any agreed retention, plus variations approved in writing.

Retention is not a deposit. Deposit is money you take before or during. Retention is money held after completion against snagging. Show full value, retention withheld and release date, then invoice retention when it falls due. A deposit you receive is a VAT tax point for that amount on the day it lands if you are registered - apply the correct rate (usually 20% for ordinary AC).

Stage

Typical trigger

What the invoice should say

Survey / design

Design / siting pack issued

Stage - survey, siting notes, capacity narrative

Equipment deposit

Quote accepted / plant ordered

Deposit X% on multi-split package at [address]; outdoor + heads order

First fix

Pipe / electrics ready

Stage - first fix copper, condensate, isolator

Second fix / commission

System running, commissioned

Stage - hang, vacuum, charge, commission; less deposit credit

Snag / handover

Snags closed

Final balance / snag close; certificates referenced separately

F-Gas, REFCOM, Building Control and electrical certificates - the invoice is not those

Keep compliance paperwork separate from the money document. The invoice records what you charged; it does not replace statutory or scheme certificates.

Document

What it is

What the invoice should do

Invoice / stage invoice

Money: who pays, what plant, labour/materials, VAT/CIS

Stay a clear commercial invoice

F-Gas company / engineer records

Refrigerant handling compliance

Reference factually if needed; do not pretend the PDF is the F-Gas register

REFCOM (or equivalent) membership evidence

Scheme membership for customers who ask

Keep on letterhead / pack; not a substitute invoice field

Building Control / Building Regulations notices

Local authority / approved inspector process

Do not invent sign-off on the invoice

Electrical installation / minor works certificate

Electrical safety paperwork

Issue separately; invoice can say "electrical certificate to follow" if true

Manufacturer warranty card

Product warranty

Not InvoiceAdept's document

CIS300

Contractor's monthly CIS return

InvoiceAdept does not file this

VAT return / MTD / Self Assessment

Tax filings to HMRC

InvoiceAdept does not file these

Worked examples A-D

Figures are ILLUSTRATIVE arithmetic only, not quotes, not UK average prices, not F-Gas fee amounts, and not a price list. Clearly labelled illustrative - not market rates.

Example A - Householder wall-split install (no CIS, standard-rated VAT)

ILLUSTRATIVE. Assumes VAT-registered installer and a typical domestic comfort-cooling install on an existing dwelling (not Notice 708/6; not claimed as heat-pump zero rate).

Line

Amount (illustrative)

Labour - survey support, first fix, hang, vacuum, commission

£1,450

Materials - outdoor unit, indoor wall head, copper, insulation, brackets, condensate, isolator kit

£1,850

Refrigerant charge at direct cost

£120

Making good / waste

£80

Subtotal

£3,500

VAT at 20% (illustrative ordinary AC assumption)

£700

Total

£4,200

CIS

None - private householder

Do not force Notice 708/6 0% onto this example.

Example B - Householder multi-split with deposit and stages (no CIS)

ILLUSTRATIVE. Householder; stages; VAT shown at 20% as an illustrative ordinary AC assumption.

Document

What it covers

Amount (illustrative)

Deposit invoice

Before outdoor + three heads ordered

£1,200

Stage - first fix

Copper, condensate, isolator routes

£900

Stage - second fix / commission

Hang, vacuum, charge, commission; less deposit credit

Balance of agreed package after deposit

VAT

Usually 20% if registered ordinary AC; do not invent 708/6 0%

Soften - test facts

CIS

None - householder

-

Example C - Contractor-paid new AC installs on plots (verified 20% CIS)

ILLUSTRATIVE only. Verified subcontractor at 20%. Treat figures as VAT-exclusive for clarity. Assumes installation of air-conditioning systems (CISR14090 in scope as a starting analysis), not a pure repair, and not a householder-direct contract.

Line

Amount

Labour (CIS-able) - first fix, hang, vacuum, commission across named plots

£4,800

Materials you paid for (outdoor units, indoor heads, copper, condensate, controllers, refrigerant)

£7,200

Invoice total (ex VAT)

£12,000

CIS base (labour here)

£4,800

CIS deduction 20%

£960

Paid to you by contractor

£11,040 before any VAT treatment

Contractor remits CIS

£960

Do not claim free-issue outdoor units as materials. Soften VAT on the contractor invoice separately - usually standard-rated for ordinary AC, or reverse charge only where tests are met on standard-rated lines.

Example D - Repair / maintenance call-out vs materials-only delivery

Scenario

Line narrative

CIS / VAT cues (illustrative)

Repair for householder

Diagnose indoor head fault, replace fan motor (direct cost £95 illustrative), labour £180 illustrative

No CIS; usually 20% VAT if registered

Repair for contractor client

Same fault narrative - repair/maintenance / parts

Generally outside CIS under CISR14090 repair framing - test facts

Materials-only delivery

Supply outdoor unit delivered to Plot 14; install not included

Generally outside CIS (CISR14220); usually standard-rated VAT

Portable supply-only

Portable unit delivered; no pipework, no charge, no commission

Sales invoice - do not invent CIS labour

If Example D's "repair" later becomes a full system replacement under the same contractor relationship, revisit CISR14090 before treating the next invoice as outside CIS.

Free vs Pro vs Pro+ for air conditioning installers

Need

InvoiceAdept

Same-day professional invoice from site

Yes - Free: five invoices/month at £0

WhatsApp send to the householder thread

Pro £7.99 excl VAT

CIS labour/materials/rate lines

Pro+ £12.99 excl VAT

Card link (Stripe fees; no InvoiceAdept platform fee)

Available on plan - Stripe's own fees apply (UK cards typically 1.5%+20p)

File CIS300 / VAT / MTD / Self Assessment

No - never

Issue F-Gas / REFCOM / Building Control / electrical certificates

No - never

Use the invoice generator to raise a first draft, then keep stage numbers and deposit credits tidy across the job.

What the invoice is not

Not this

Why

F-Gas / refrigerant company certificate

Separate compliance process

REFCOM membership card

Scheme evidence, not a money document

Building Control completion certificate

Local authority / approved inspector process

Electrical installation certificate

Issue separately from the invoice PDF

Manufacturer warranty

Product paperwork

CIS300 monthly return

Contractor files; InvoiceAdept does not

VAT return / MTD submission / Self Assessment

Accountant / filing tools / HMRC - InvoiceAdept does not file

Price list of UK market rates

Examples here are illustrative only

Late payment: contractor debts are not consumer debts

Checked on 10 September 2026: Bank of England Bank Rate is 3.75% (held 30 July 2026; next MPC decision due 17 September 2026). For eligible business-to-business debts, statutory interest under the Late Payment of Commercial Debts framework is Bank Rate + 8% - currently 11.75% simple interest - plus fixed compensation of £40 / £70 / £100 per late invoice depending on debt size. Use the six-month reference date rule (rate in force on the preceding 31 December or 30 June). This statutory route does not automatically apply to private homeowners. Soften consumer vs commercial. See late payment rights for UK tradespeople and GOV.UK late commercial payments. InvoiceAdept does not file Money Claim Online or court claims.

Making Tax Digital: records, not filing

Good air conditioning invoices feed your sales records and (if registered) your VAT records. InvoiceAdept helps you create numbered invoices and keep amounts clear. It does not file Making Tax Digital updates, VAT returns, CIS300 or Self Assessment to HMRC. Keep delivery notes, refrigerant purchase tickets and free-issue notes so CIS materials evidence stays clean.

How InvoiceAdept helps air conditioning installers

Habit

Why it helps

Number every deposit and stage

Stops double-charge arguments when heads arrive late

Split labour and materials on contractor jobs

Correct CIS base when CISR14090 install applies

Name system type and head count

QS and householder can match the quote

Separate repair invoices from install packages

Avoids wrong CIS treatment

Keep certificate wording off the money PDF

F-Gas / electrical / Building Control stay in the right pack

Use WhatsApp send on Pro

Householders often live in the message thread

Use Pro+ CIS lines

Contractor accounts teams expect UTR / deduction blocks

Quote versus invoice versus retention on contractor packages

Document

Role

Quote / proposal

Scope, system type, head count, exclusions, validity

Deposit invoice

Money taken before ordering plant

Stage invoice

Value for first fix / second fix / commission

Variation invoice

Written extras only

Final / snag invoice

Balance after deposit credits

Retention release invoice

Retention held at PC / defects - separate when due

Do not bury retention inside a vague "final account" with no release date. Do not treat a quote PDF as the tax invoice.

Mistakes that bounce air conditioning invoices

Mistake

Why it bounces

Fix

"AC as agreed" one-liner

QS and householder cannot see system type, heads or stage

Name split/multi-split/VRF, head count, rooms, stage

CIS on a householder bill

Wrong scheme actor

Remove CIS block for private customers

Reverse charge on a householder

Wrong VAT actor

Never reverse-charge private individuals

Inventing Notice 708/6 0% on ordinary comfort cooling

AC cooling is not the heat-pump ESM analysis on this page

Use standard rate unless another relief truly applies; see heat pump sister page for heat pumps

Treating a service visit as CIS install labour

CISR14090 repair/maintenance generally outside

Use repair narrative; revisit if job becomes full system install

Lump sum with no labour/materials split under CIS

Contractor cannot deduct correctly

Split labour and materials at direct cost

Free-issue outdoor unit claimed as your materials

Inflates materials, shrinks CIS base unfairly

Labour only on free-issue

No deposit credit shown

Client thinks they are being double-charged

Show deposit invoice number and credit

Invoice pretending to be F-Gas / electrical / Building Control paperwork

Not what an invoice is

Keep certificates separate

Fake £1m deemed-contractor figure

Wrong threshold myth

Deemed test is more than £3 million construction spend

Stale £85,000 VAT threshold as "current"

Outdated

Use £90,000 and confirm on GOV.UK

Missing due date / payment route

Slow pay

Calendar due date + BACS and/or card link

Portable supply-only billed as "install package"

Wrong CIS/VAT story

Say delivery only; no install

Variations that commonly appear on air conditioning jobs

Variation

Invoice habit

Extra indoor head

Separate line; update head count on description

Longer copper run / additional brackets

Labour + materials at direct cost

Condensate pump upgrade

Parts at direct cost + labour

Dedicated circuit / consumer-unit work added

Clear electrical lines; certificate separate

Outdoor unit relocated after first visit

Variation before remobilising

Decorative making-good beyond agreed patch

Quote and approve before decorating labour

Temporary portable hire during main plant delay

Separate hire narrative - not buried in install labour

Approve variations in writing before you hang the extra head. Silent extras are how disputes start.

Retention on contractor air conditioning packages

Topic

Habit

Show retention clearly

Full value, % or sum withheld, release trigger

Diary release

Invoice retention when defects liability ends

Do not mix with deposit

Deposit is early money; retention is held money

CIS on retention release

Soften - follow the same labour/materials logic as the original package when still in scope

How to describe AC plant without sounding like a brochure

Prefer

Avoid

"Multi-split, one outdoor + three wall heads, rooms listed, approx capacity cues"

"Ultimate climate luxury package"

"First fix copper and condensate complete, ready for plant"

"World-class M&E excellence"

"Repair: replaced indoor PCB, tested, left operational"

"Full system upgrade" when you only swapped a board

"Supply outdoor unit delivered Plot 14 - install excluded"

"Turnkey AC" for a delivery-only job

Snagging and practical completion on AC installs

Snag lists belong on the handover pack and as references on the final invoice ("snags S1-S4 closed 10 Sep 2026"), not as a substitute for a clear stage description. Practical completion on contractor packages should match the main contract language where you have it. Soften: InvoiceAdept does not decide contractual PC dates.

Checklist before you hit send

  • Bill-to name matches who actually pays

  • Site / plot / floor / PO present

  • System type and head count present

  • Install vs repair narrative matches the work done

  • Deposit credits allocated

  • CIS block only when contractor-paid and in scope

  • Materials at direct cost; free-issue excluded

  • VAT 20% default for ordinary AC if registered - no invented 708/6 0%

  • No reverse charge on householders

  • Bank details / card link / due date present

  • Certificates referenced separately, not faked as the invoice

Payment terms, applications and cash flow for multi-day AC jobs

Pattern

When it helps

Invoice habit

Deposit before order

Outdoor units and multi-head kits

Separate deposit invoice; allocate on later stages

7-day householder terms

Small domestic wall splits

State terms and bank details on every PDF

Match contractor application date

CIS main-contractor packages

Same plot/PO on each stage; labour/materials split every time

Retention release calendar

Contracts with PC and defects dates

Diary the release; invoice retention separately

Variation before hanging extra heads

Design changes after first fix

Variation invoice before you hang the extra indoor unit

For late commercial debts between businesses, statutory interest can be Bank of England Base Rate + 8% plus a fixed sum where the Late Payment of Commercial Debts rules apply. Do not assume the same regime against a consumer householder. Keep commission sheets, delivery notes and snag sign-offs - they support applications more than a vague "AC complete" email.

Record-keeping for CIS, VAT and Self Assessment

Good air conditioning invoices feed three record sets: your sales book, your CIS labour/materials evidence, and (if registered) your VAT records.

Keep

Why

Delivery notes for outdoor units and indoor heads

Evidence of materials at direct cost on CIS jobs

Free-issue notes from the main contractor

Stops you claiming free-issue as your materials

Refrigerant purchase / cylinder tickets

Direct-cost evidence for charge lines

Stage photos / marked drawings

Supports applications and snag disputes

Deposit receipts and allocations

Clear tax points and final account maths

Verification status / UTR on file

Speeds contractor onboarding

Repair vs install job sheets

Supports CISR14090 treatment choices

Reverse charge wording copies

Shows why VAT was not collected as cash when applicable

InvoiceAdept stores invoice records you create; it does not replace your accountant, does not file CIS300 or VAT returns, and does not submit Self Assessment. Use it to keep numbers clean, then let filing tools or your accountant talk to HMRC.

Working beside electricians, builders and heat pump crews

Trade

How the invoices should sit

Electrician

Dedicated circuit / board upgrade on clear lines; their certificate stays separate

Builder

Builders-work openings, plant decks, making-good - do not bury inside "AC labour" if another firm did it

Heat pump installer

Separate product; separate VAT analysis if Notice 708/6 heat-pump conditions may apply

Gas engineer

Hybrid heating stories need clear lines - do not merge gas service into AC comfort cooling

Insulation

Fabric insulation is a different money page

More worked detail: CIS materials evidence

Keep merchant invoices and delivery notes that match the outdoor unit serial / model cues and indoor head counts on the stage invoice. If the main contractor free-issues plant, file their free-issue note and show labour only on your CIS invoice. Refrigerant at direct cost needs a ticket - do not invent a materials line from a mark-up wish.

More worked detail: householder communication channel

Householders often approve deposits and stage photos on WhatsApp. Pro includes WhatsApp send so the invoice lands in the same thread as the "heads arrived" message. Still keep the PDF fields complete: system type, head count, deposit credit and due date. Soften: messaging is delivery, not a substitute for a proper invoice number.

FAQ

What should a UK air conditioning invoice include?

Your business name and contact details, the customer name, a unique sequential invoice number, the invoice date, a clear description (system type, head count, rooms/zones, stage, site/plot), amounts due, and payment terms. If VAT-registered, add your VAT number, net amounts, VAT rates and VAT totals. If billing a CIS contractor for an in-scope install, show labour, materials at direct cost, deduction rate and net payable.

Is air conditioning installation inside CIS?

Installation of systems of air-conditioning is typically within CIS when a contractor pays you - lead with CISR14090. Soften absolute claims - contract facts matter. InvoiceAdept does not decide your CIS status.

Are AC repairs and maintenance inside CIS?

Under the CISR14090 framing, repair, maintenance and replacement of parts of an air-conditioning system are generally outside CIS. Alteration or extension of an existing system is generally outside unless mixed with other construction operations (CISR14020 / CISR14030). Soften and test facts.

Does a householder deduct CIS from an air conditioning installer?

No. A private householder paying for work on their own home is not a CIS contractor (CISR12030 / public CIS guide). CIS sits on contractor-to-subcontractor construction payments, not ordinary domestic householder invoices.

How do CIS deductions work on outdoor units, heads and labour?

Deductions apply to the labour element. Materials you supply should be shown at direct cost and are not subject to CIS deduction. Free-issue materials from the main contractor are not your materials. See CISR15060 / CISR15090.

How should I invoice a multi-split in stages?

Common pattern: survey/design if billed, deposit before ordering outdoor unit and heads, stage for first fix pipe/electrics, stage for second fix hang/commission, then snag/retention release if the contract holds retention. Give each stage its own invoice number and the same site reference. See the deposit invoice template.

Do I charge VAT on a domestic air conditioning invoice?

If you are not VAT-registered, no VAT. If you are VAT-registered, ordinary comfort cooling / air conditioning on an existing dwelling is usually standard-rated at 20%. Do not invent Notice 708/6 zero-rate for ordinary AC. Heat pumps can have a different Notice 708/6 analysis - see the heat pump guide and the live notice.

Can I zero-rate air conditioning under Notice 708/6?

This guide's starting point is no for ordinary comfort cooling / air conditioning. Do not claim Notice 708/6 zero-rate for ordinary AC. Soften: check the live notice; InvoiceAdept does not decide VAT rates. If the product is a qualifying heat pump, use the heat pump sister page.

When does domestic reverse charge apply to an AC installer?

When you make an eligible VAT-registered construction supply to another VAT-registered customer in the construction supply chain under the domestic reverse charge rules. It does not apply to private householders and does not apply to zero-rated supplies. See domestic reverse charge invoice UK.

What if I only supply outdoor units or portable AC with no installation?

Manufacture and delivery of materials is generally outside CIS (CISR14220). VAT on supply-only is usually standard-rated if you are registered. If you later add installation under the same contract, revisit mixed-contract CIS rules (CISR14020 / CISR14030).

What is the deemed contractor threshold?

Deemed contractors use a construction-spend test of more than £3 million in the relevant period - never invent a £1 million figure. See the public CIS guide.

Is the VAT registration threshold still £90,000?

This guide uses the current UK VAT registration threshold of £90,000. Always confirm on GOV.UK before making registration decisions. Older articles mentioning £85,000 are outdated for current threshold wording.

Can I charge statutory late-payment interest on a householder AC job?

Statutory B2B late payment interest (Bank Rate + 8% plus fixed sums, when rules apply) is aimed at business-to-business debts. Householder consumer contracts are different. Use clear contractual terms and see late payment rights. As at this guide's check, Bank Rate 3.75% held 30 July 2026 implies statutory 11.75% where B2B rules apply; next MPC context 17 September 2026.

Does InvoiceAdept file CIS, VAT or Making Tax Digital to HMRC?

No. InvoiceAdept helps you create professional invoices and records. It does not file CIS300, VAT returns, MTD updates or Self Assessment to HMRC.

Is the invoice an F-Gas or electrical certificate?

No. Keep F-Gas, REFCOM, Building Control and electrical certificates in their own packs. The invoice is the money document.

How does InvoiceAdept pricing work for AC installers?

Free: £0 for five invoices per month. Pro: £7.99 excl VAT with WhatsApp send. Pro+: £12.99 excl VAT with CIS-focused features. Stripe's own fees apply; InvoiceAdept adds no platform fee.

Do I need different invoices for VRF versus a single wall split?

Same field pattern, different description detail. VRF needs outdoor module / indoor count / zone narrative; a wall split needs one outdoor + one head and room. CIS/VAT logic still follows who pays and install vs repair.

Related guides

About this guide

Last reviewed 10 September 2026. General information for UK air conditioning and refrigeration installers on invoicing patterns, CIS framing under CISR14090, VAT caution versus Notice 708/6 heat-pump analysis, deposits, stages and certificate contrasts. Not tax, legal, F-Gas, Building Regulations or electrical advice. InvoiceAdept does not decide CIS or VAT status and does not file CIS300, VAT returns, Making Tax Digital updates or Self Assessment to HMRC. InvoiceAdept is a product of Tech Me Today Ltd, Companies House 15917255, ICO ZB944663.

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